It’s much easier than you think!
*STEP 1*
DESIGN IDEAS
The first step to creating a custom uniform is to figure out what you want it to look like. If you are a graphic designer yourself, you can use our free templates to make your own custom uniforms: Custom Uniform Templates. If you need help creating a design based on your ideas, we can do that – no problem:Create Your Own Designs.
There’s a few key elements for every design:
2. Logo(s).
3. Color(s).
STEP 2*
ORDERING
1. Roster Sheet
• SIZING.
We know that sizing your players can be a lot of work. With AMERICAN HUB INTERNATIONAL , we make it a breeze. In general, our sizing is true to size and similar to what you would get with well-known brands such as Nike. We also have ALL of our sizing charts on our website to view: AMERICAN HUB Sizing Charts. If you want to order sizing kits, you can do so right on our sizing kit shop: Sizing kits are 100% fully refundable once they are sent back to us without any missing pieces. It is basically just a deposit. If you want to make things really easy and it’s a big order, we recommend for you to order sizing kits.
• JERSEY NUMBERS. Once you have all of your players sized, the only thing left is getting their jersey #s and last names for the back of the jerseys (optional). We provide easy-to-use excel sheets to fill this out for your convenience.
2. Order Information
• CONFIRMED DESIGNS.
Please let us know the exact designs you want us to produce. Often, there are more than one variation designed for you. It’s important to be clear which designs are confirmed for production!
• TURNAROUND.
We know how important it is to have your uniforms on-time for your season. Our typical turnaround time is 16 business days. If you need it faster than that, you must let your account manager know ASAP. AMERICAN HUB is capable of producing custom orders in as little as 10 business days. There is typically a rush charge of 25% for all rush production orders.
• SHIPPING ADDRESS.
All orders must require signature to deliver because these custom uniforms are worth a lot of money. For this reason, it is important to give us a shipping address that you know you’ll be able to pick up your order. (Keep in mind you can always remove signature requests yourself).
3. Paying the Invoice
A quote can be the first thing that you receive from an account manager when inquiring about custom uniforms. This gives you an idea of what you’ll be paying for your custom team uniforms. You can always find our pricing right on our website. When you finalize your roster and know the exact quantities of the custom apparel you’ll be getting, you’ll receive a final invoice. In order for the uniforms to go into production, your invoice must be paid in full. We accept all forms of payment methods. Our preferred payment methods are by bank deposit or wire, check, or card.
*STEP 3*
PRODUCTION & DELIVERY
1. Confirmation
Once an invoice is paid, or a purchase order is provided, your uniforms will go into production the following business day. You should receive an email with your Order # which you can reference to when speaking with customer support or using our order tracker.
2. Production
Once an order goes into production it goes through numerous stages before completion. First stage is sublimation printing, where your designs are brought to life. Sublimation printing is the best printing technology available right now. The second stage is stitching, where your uniforms are professionally stitched together. The final stage of production is our Quality Assurance test. After passing the QA test, your uniforms are labeled, packaged and shipped out – directly to your door.
3. Delivery and Satisfaction
As mentioned previously, our uniforms are delivered right to your door – typically 16 business days after an order is placed. We hope that everything was done exactly how you wanted, if not better. If there are any problems or you are not satisfied you must call or email our support immediately. Our customer support line number is +92 (308 9150005)and we’re open 10:00AM – 10:00PM Monday – Friday. If you prefer, you can e-mail support anytime info@americanhubintl.com. We cannot process any redos or fix mistakes 30 days after delivery.